GENERAL TERMS AND CONDITIONS OF USE

​

This document of General Terms and Conditions for Use of the Website refers to the use of services offered by JF Turismo Oficial, through the website jfturismooficial.com.br.

IT IS IMPERATIVE THAT EVERY USER, WHETHER AN INDIVIDUAL OR LEGAL ENTITY, WHO INTENDS TO USE JF Turismo Oficial'S SERVICES, ACCEPT THESE GENERAL TERMS AND CONDITIONS OF USE OF THE SITE AND ALL OTHER POLICIES AND PRACTICES THAT GOVERN IT.

Before registering on our website, the user must read carefully and make sure they have understood and accepted all the conditions established in the General Terms and Conditions of Use of the Website, Privacy Policies and other documents incorporated therein by reference.

​

01) Object

The service covered by these General Terms and Conditions consists of:

I - Issuance of tickets using airline miles/points from third-party loyalty programs, to be purchased by the user through the website jfturismooficial.com.br.

JF Turismo Oficial, therefore, allows users to purchase airline tickets issued using miles, as a supplier of these miles.

02) Ability to register

JF Turismo Oficial services are only available to people with legal capacity to hire them. Minors or users disqualified due to disrespecting the terms and practices established in these General Terms and Conditions and other related documents are unable to use our services.

It is also not permitted for the same person to register more than once on our website. If duplicate registrations are detected, both will be definitively disabled.

Legal entities may register through their legal representatives, and must provide their details at the time of registration, in addition to the information requested in the form about the company.

03) Registration

The potential user's registration will only be confirmed after filling in all the mandatory fields presented in the form.

The information entered in the registration must be accurate, precise and authentic, with the user being responsible and able to respond civilly and criminally for the veracity of this data. The user also undertakes to keep this information updated whenever necessary.

We reserve the right to use any means possible to identify our users, as well as to request additional data and documents that we consider to be relevant to verify the data provided. If untrue data is identified or if the user refuses to provide the required documents, JF Turismo Oficial may block registration for use of our services, temporarily suspend or definitively cancel registration, without prejudice to other measures it deems necessary.

If any sanction referred to above is applied, the services offered to the user will be immediately canceled, and the user will not be entitled to any type of compensation or reimbursement.

The user will access their account through the email (login) and password previously registered by them and undertakes not to disclose this data to third parties, being fully responsible for the use made of them.

The user undertakes to notify JF Turismo Oficial immediately, through our service channels, regarding any unauthorized use of their account. The user will be solely responsible for the operations carried out on their account, since access to it will only be possible by entering the password, knowledge of which is exclusive to the user.

Under no circumstances will the assignment, sale, rental or other form of transfer of an account to third parties be permitted.

The login that the user determines to be used at JF Turismo Oficial cannot be similar to the name JF Turismo Oficial. We reserve the right to refuse any registration request and to cancel a previously accepted registration, as long as it does not comply with the policies and rules of these terms.

04) Modifications to the General Terms and Conditions of Use of the Website

These terms may be subject to change at any time, with a view to improving and improving the services provided by JF Turismo Oficial. The new Terms and Conditions will come into force 15 (fifteen) days after being published on the website. Within 7 (seven) days from the publication of the changes, the user must communicate by email if they do not agree with the changed terms. In this case, the contractual relationship will cease to exist, as long as there are no outstanding accounts or debts. If there is no response within the stipulated period, it is determined that the user has accepted the new Terms and Conditions and the contract will remain in force between the parties.

New changes will not be effective in relation to transactions and advertisements already initiated before they are published. In these cases, the General Terms and Conditions of Use of the Website will be valid with the previous wording.

05) Information privacy

The information provided by the user is stored in highly secure media. We guarantee to take all possible measures to maintain the absolute confidentiality of our customers' personal data, however, we will not be liable for losses arising from the violation of these measures by third parties who may use public networks or the internet to subvert security systems and access user information.

The user expressly authorizes their information and personal data to be shared by JF Turismo Oficial with other companies that are part of the economic group.

If you have any questions about the protection of personal data or for more information about personal data and cases in which the confidentiality referred to in this clause may be broken, consult the Privacy Policies page.

06) Obligations

6.1 - User obligations

The user declares to be aware that the airline ticket(s) purchased with JF Turismo Oficial were issued using airline miles/points from third-party loyalty programs, and that, as a result In this form of issuance, the use of the ticket will not have the power to accumulate points in the user's loyalty programs.

The user undertakes to make full payment for the order using legal means, so that the transaction can be carried out. Failure to comply with the obligations mentioned in this paragraph will result in the cancellation of the order or the suspension or blocking of the user's registration.

Electronic tickets purchased are subject to specific cancellation and refund rules determined by JF Turismo Oficial.

The offers subject to this contract will only be valid if made through the JF Turismo Oficial system.

6.2 - Obligations of JF Turismo Oficial

JF Turismo Oficial is committed to always providing its services in a transparent manner, providing teams of competent and experienced professionals and complying with the deadlines and conditions established in this instrument.

Failure to perform the agreed performance as a result of a fact not attributable to JF Turismo Oficial and whose effects would not be possible to avoid or prevent (fortuitous event or force majeure), 123Milhas will not be liable for damages caused to the user.

Once the request for air ticket issuance has been made, JF Turismo Oficial does not guarantee the reservation of the ticket, availability, the price in miles offered or the issuance of the ticket. We guarantee the user's flight only after confirmation of the ticketing request and consequent full completion of the purchase order.

In the specific case of payment made using an installment payment slip, even with the ticket already issued and in the customer's possession, the user's flight will only be guaranteed after all remaining installments have been paid.

07) Violation in the system or database

The use of devices, software or other resources that may interfere with the activities and operations of JF Turismo Oficial, as well as offers, descriptions, accounts or their databases, is prohibited. Any intrusion, attempted violation or activity that violates or contravenes intellectual property rights laws and/or the prohibitions stipulated in these General Terms and Conditions will make the person responsible subject to the relevant legal actions, as well as the sanctions provided for herein, and will also be responsible compensation for any damages caused.

08) Sanctions

JF Turismo Oficial may, without prejudice to other measures, warn, suspend or cancel, temporarily or definitively, a user's registration or initiate applicable legal actions and/or suspend the provision of its services if: a) the user fails to comply with any provision of these General Terms and Conditions and other policies of JF Turismo Oficial; b) fails to comply with its user duties; c) if you commit fraudulent or malicious acts; d) if the identity of the user cannot be verified or any information provided by the user is incorrect.

09) Responsibilities

JF Turismo Oficial is responsible for any damages caused to its users, as a result of defects or errors relating exclusively to the provision of its hosting service and placement of offers on the website jfturismooficial@gmail.com, as long as it has given rise to the aforementioned defects or errors. However, it is clarified that JF Turismo Oficial is not responsible for defects or technical and/or operational errors arising from the user's system or third parties.

10) System failures

We are not responsible for any damage, loss or loss suffered by the user due to failures in the internet, system or server used by the user, resulting from the conduct of third parties, acts of God or force majeure. JF Turismo Oficial will also not be responsible for any virus that may affect the user's equipment as a result of access, use or browsing on the internet or as a result of data transfer.

11) Intellectual property and links

The commercial use of the expression "JF Turismo Oficial" as a brand, business name or domain name, as well as the contents of the screens relating to JF Turismo Oficial services as well as the programs, databases, networks, files that allow the user access and use your account, are the property of JF Turismo Oficial and are protected by international laws and treaties on copyright, trademarks, patents, models and industrial designs. Improper use and total or partial reproduction of said contents are prohibited, except in cases of express authorization from JF Turismo Oficial.

The JF Turismo Oficial website may contain links to other websites (including airlines and travel agencies), which does not mean that these websites are owned or operated by JF Turismo Oficial. JF Turismo Oficial will not be responsible for the contents, practices and services offered therein. The presence of links to other websites does not imply a relationship of partnership, supervision, complicity or solidarity on the part of JF Turismo Oficial with these websites and their contents.

12) Compensation

The user is responsible for indemnifying JF Turismo Oficial, its subsidiaries, controlled or controlling companies, directors, administrators, collaborators, representatives and employees for any demand promoted by other users or third parties arising from their activities on the website or due to their failure to comply with the General Terms and Conditions of Use and other policies of JF Turismo Oficial, or for violation of any law or rights of third parties, including legal fees.

13) Applicable legislation and forum of election

All items in these General Terms and Conditions of Use of the Website are governed by the laws in force in the Federative Republic of Brazil. For all matters relating to the interpretation, compliance or any other question related to these General Terms and Conditions of Use of the Website, the parties agree to submit to the jurisdiction of the District of Fortaleza - Ceará, with the exception of complaints presented by users who fall within the legal concept of consumers, who may submit such complaints to the court of their domicile.

From the general provisions:

Without prejudice to the provisions contained in this Term, all other rules concerning conventional air tickets will be applied to the ticket purchased by the user using miles/points from loyalty programs, including, but not limited to: provisions of Law no. 8.078/90 (Consumer Protection Code), rules of the National Civil Aviation Agency – ANAC and internal regulations of each airline.

This Term, once signed by the parties, constitutes the complete, final, irrevocable and irreversible agreement between them, replacing all previous understandings, commitments, messages via e-mail or fax, letters or correspondence in relation to the subject matter of this contract.